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TERMS AND CONDITIONS

 

Cancellation of Orders
Cancellation of accepted quotes must be received in writing. The 50% deposit will only be refunded upon request if the accepted quotation is not work in progress. Should the customer cancel the quotation and work has been compiled, the customer will therefore be held liable for the entire invoice.


Credit Checks
The customer hereby grants ATK Signs consent to perform a credit and / or identity check. Furthermore, the customer hereby grants any third party consent to perform a credit and / or identity check, should ATK Signs outsource the relevant credit and / or identity check.


Delivery and installation
The client is advised that printing time may vary from time to time, and ATK Signs will not be responsible for any damages that may result in late delivery of any product. The customer is urged to plan ahead. Any time or date specified for delivery by ATK Signs, shall be an approximation and guide only. ATK Signs endeavours to effect delivery on any date specified by it or agreed upon by it, but does not give any warranties of whatsoever nature or kind and shall not be held responsible for any damages of whatsoever nature, or loss of profit, or any consequential or indirect damages which the customer may suffer as a result of such late delivery. All delivery fees and costs will be included within the invoice supplied.


Designing of Artwork
Any artwork designed by ATK Signs must be paid upfront in full unless otherwise stipulated. ATK Signs reserves the intellectual property rights to all design work done internally by our designers. Unless negotiated and agreed in writing, the copyright of general artwork, commissioned artwork and illustrations and anything else whatsoever prepared, developed or created by ATK Signs shall vest in and belong to ATK Signs. No reproduction of any part is allowed without written permission.


Disclaimer of Warranty
The product supplied by ATK Signs are provided "as is" without warranty of any kind, either expressed or implied, including but not limited to warranties of merchantability, fitness for a purpose and non-infringement. ATK Signs do not warrant, guarantee or make any representation regarding the safety, reliability, accuracy of the product. ATK Signs shall not be liable for any direct, indirect, general, special, incidental or consequential damages (including -without limitation- lost revenues and lost profit) which may result from the inability to use or the correct or incorrect use, abuse, or misuse of these products, even if ATK Signs have been informed of the possibilities of such damages. ATK Signs cannot assume any obligation or responsibility. This disclaimer does not exclude any damages that are attributed to the negligence of ATK Signs or any of its employees. The use of these contents is forbidden in those places where the law does not allow this disclaimer to take full effect.


Electricity

Our nominee or we will install the signs quoted. The respective feed wires of suitable capacity for the signage and the Emergency Fireman Switch is the responsibility of the owner. A registered electrician in your area will undertake this work on your behalf, as required by S.A. Building regulations.


Force Majeure
No failure by ATK Signs to perform any of its obligations shall constitute a breach of its obligations in terms of this Agreement nor give rise to any claim or remedy by the Customer in the event that such failure arose as a result of force majeure, including acts of God, war, revolution, riot, civil unrest, strikes or other labour action, sanctions, natural disasters, changes in law, regulations, ordinances or the like or as a result of any other circumstance wholly beyond its control.


Illegal matter
ATK Signs shall be indemnified by the customer in respect of any claims, costs and expenses arising out of any libellous matter printed for the customer or an infringement of copyright, patent or design.


Material supplied by the customer
Any material supplied by the client will be used at own risk. ATK Signs will not take responsibility for damaged, loss or stolen goods. ATK Signs will furthermore take no responsibility for defective work where printing materials have been supplied by the customer.


Method of payments
Cash, direct bank deposits or EFT only. The beneficiary banking details will be available on the quotation as well as the invoice supplied. ATK Signs will not accept any Cheques.


Outstanding accounts
Accounts are considered overdue once they are 30 days outstanding from invoice, all costs associated with recovering overdue amounts will be charged to the client. ATK Signs reserves the right to place any overdue accounts over to an Attorney or Debt Recovery Agency.


Ownership
Until the payment is made in full to ATK Signs, the product supplied shall remain the property of ATK Signs but the risk therein and all liability to third parties in respect thereof shall pass to the buyer upon delivery. Legal proceedings may be instituted for the recovery of the product supplied or the unpaid amount and costs of such recovery. The customer grants to ATK Signs an irrevocable licence to enter the Customer’s premises (or the premises of any associated companies or agents where the supplied products are stored) to repossess any product supplied by ATK Signs without being liable for trespass or any resulting damage. Furthermore, should the product supplied be repossessed, the customer will remain liable for the balance of his/her account. .


Payment
All work is done at 50% deposit upfront upon acceptance of the quotation, and the final amount is due upon completion unless otherwise stated.


Preliminary work
Preliminary work charges will be included within the quotation unless otherwise stipulated.


Proofs
ATK Signs will not be held liable for any errors or mistakes after the customer has given final approval to print, regardless of the source of error.


Quotations
All quotations are valid for 30 days only unless otherwise stated. All quotation prices are excluding VAT unless otherwise indicated. All accepted quotations must be signed by the client, accountholder or representative thereof. By signing the quotation, the client undertakes that he/she has read, fully understands and accepts these terms and conditions available on ATK Signs website www.atksigns.co.za


Storage

- Digital Data Storage
ATK Signs will keep a digital backup of all artwork designed for their clients for a period but not limited to five (5) years. ATK Sings will make the artwork designed for the customer available only upon written request

 

- Storage of Signage
ATK Signs accepts no liability for the damage and or loss of any signage stored on behalf of the customer. This signage will be stored at the clients own risk and storage rental may be charged unless otherwise stated.


Turnaround time
To ensure adequate processing and production time to complete your order in a satisfactory manner will be on average 10 working days. For time-sensitive projects or special requests, please contact ATK Signs prior to placing your order.

 



Experienced enough to handle the largest sign projects, but small
enough to give personal and friendly service.

 

 

© ATK Signs 2015